Raymar Networking Services:
Remote Monitoring and Management  

RNS



Contact Raymar to find out how you can:

  • Accelerate applications and avoid costly upgrades by conserving bandwidth. 
  • Deliver high-quality audio and video experiences. 
  • Cost-effectively scale media servers and network links. 
  • Minimize competition for network resources between video, data and voice traffic. 
  • Schedule large-scale application delivery during off-peak hours. 
  • Use object caching to offload WAN traffic and reduce wait times. 
  • Eliminate or minimize the effects of latency, jitter and packet loss. 


Find out more!


Contact one of our helpful Account Managers today.


Mike Facey
Sales Engineer
Direct: 800-695-1951 x1420
mfacey@raymarinc.com

Michelle Single
Business Development
Direct: 800-695-1951
 msingle@raymarinc.com
:: 800-695-1951

www.raymarinc.com


raymarsales@raymarinc.com
 
Dear Valued Customers & Partners,

You rely on your IT assets to operate your business, but maintaining and managing these investments can be costly, complicated and time-consuming - distracting you from your core business activities and using up resources.

Our remote monitoring and management (RMM) services will result in an overall lower cost of owning and supporting IT, more predictable costs, and help you avoid the large, unplanned expenses that are typically associated with unscheduled downtime.


Remote Monitor, Alert and Response - With our monitoring and alerting, we'll know immediately when something has gone wrong and can guarantee a rapid response, delivered remotely if possible, or on site if required.  Problems are often resolved before you're even aware of them.

Asset Management - Our RMM services make it possible to deliver detailed, up-to-date hardware and software inventories to protect assets for insurance purposes or regulatory compliance.

We'll track warranty expirations to ensure you never pay for maintenance twice.

We'll automatically detect new software installations and discover the presence of unauthorized and illegal software, such as peer-to-peer file-sharing applications that rob you of bandwidth.

Preventive Maintenance - With detailed, accurate information about your IT assets, we minimize costly disruptions to your daily operations by proactively resolving problems before they become critical.  We'll also be able to quickly identify where maintenance activities can optimize performance and lower costs.

Automated Monthly and Quarterly Reporting - Every month, we'll send you comprehensive, graphical status reports so you can see exactly what has been going on in your IT environment - data to support more effective, accurate capacity management, upgrade planning and IT budgeting.

Improved Security - We will regularly measure your IT environment against the security standards established by the Microsoft Baseline Security Analyzer (MBSA), identify vulnerabilities and take the appropriate actions to keep your assets protected, including making sure that all patches for Microsoft systems and software are properly applied and current.

We'll provide industry-leading protection against viruses and malware, and be automatically alerted whenever there are unauthorized attempts to access your network.

Stabilize your IT costs and get the highest return on your IT investment by switching to our RMM solution today.
 

 

How It Works 


Our software-based RMM solution automatically perfroms secure, comprehensive scans of your IT environment to gather up-to-date information about the health and performance of your assets.

 

This information allows us to be alerted about problems as they are evolving, deliver rapid remote remediation when issues arise, and perform maintenance tasks with unparalleled efficiency - all of which save you money.

 

We can proactively monitor and manage anything with an IP address, including: desktops, laptops, servers, managed switches, routers, firewalls, gateways, VoIP switches and phones, printers, faxes, scanners, off-the-shelf and custom applications, specialized equipment, environmental control devices, internal and external web sites, virtual machines and much more! 

 


RMM

Three Service Packages Available

Because every organization's requirements are different, we offer a choice of service packages to give you the flexibility you need.

 

Gold - Comprehensive 24/7 Maintenance Package

Preventative Maintenance for Desktop includes:
  - Patch management
  - Antivirus/antispyware
  - Temp file deletion
  - Disk defragmentation
  - Asset/inventory reporting


Preventative Maintenance for Server includes:
  - 24/7 monitoring                                                                      
  - Patch management
  - Antivirus/antispyware
  - Preventative maintenance for Exchange/Active Directory
  - SOPs for correction before escalation
  - PSA integration (such as Autotask or Connectwise)
  - Limited administration

 

Platinum - Comprehensive 24/7 Maintenance Package for

Desktops and Servers

Preventative Maintenance for Desktop includes:
  - Everything in Gold package


Preventative Maintenance for Server includes:
  - Everything in Gold package
  - PLUS - remote troubleshoot and fix (alert and resolution)
  - PLUS - move/add/change users or groups

Every package includes:

  - Maintenance Services - patching, spyware, antivirus and   

    preventative tasks
  - Monitoring, alerting and escalation - 24/7 or after business hours
  - Up/down alerting in network devices

 Maximize your network's availability. Minimize unnecessary expense.

 Raymar provides your business with complete management of all network-based services, applications and equipment.  Our pricing is based on how efficiently and effectively we keep your business running, not on labor hours.

 

Stop spending your IT funds on avoidable network problems, and use them to grow your business instead. 



Unifying Data / Communications - Yesterday, Today & Tomorrow.
 
Sincerely,

Raymar Information Technology Marketing Group
Raymar Information Technology, Inc.
raymarsales@raymarinc.com